Privacy Policy
Last updated: April 18, 2024
1. Introduction
CareTalk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect information that you provide directly to us when you:
- Register for an account
- Use our chat services
- Fill out a form
- Subscribe to our newsletter
- Contact customer support
The types of information we may collect include:
- Contact information (name, email address, phone number)
- Account credentials
- Payment information
- Chat conversation data
- Device and usage information
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative messages and updates
- Respond to your comments, questions, and requests
- Provide customer service and support
- Train and improve our AI systems
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Sharing of Information
We may share your information with:
- Service providers who perform services on our behalf
- Business partners with your consent
- In response to legal process or when we believe it is necessary to comply with the law
- To protect the rights, property, or safety of our users or others
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@caretalk.app
Address: 123 AI Street, Tech City, TC 12345